Shipping Policy

At Divine Glow Infusion, we understand the importance of receiving your skincare products in a timely and efficient manner. That's why we have implemented a comprehensive shipping policy to ensure a smooth and hassle-free delivery process for our valued customers.

Shipping Methods:

We offer reliable shipping methods to ensure that your order reaches you in the quickest and safest way possible. Our shipping partners include reputable carriers such as FedEx, UPS, and USPS.

Processing Time:

Once your order is placed, our dedicated team works diligently to process and pack your products. Please allow 1-2 business days for order processing. During peak seasons or promotional periods, processing times may be slightly longer, but we always strive to get your order out as quickly as possible.

Shipping Time:

The shipping time will depend on your location and the shipping method selected at checkout. Standard shipping typically takes 3-5 business days within the United States. For international orders, shipping times may vary and can range from 7-21 business days.

Shipping Costs:

We offer free shipping on all orders within the United States. For international orders, shipping costs will be calculated at checkout based on the destination and weight of the package.

Order Tracking:

Once your order has been shipped, you will receive a confirmation email with a tracking number. This allows you to monitor the progress of your package and estimate its arrival date. Please note that tracking information may take up to 24 hours to update after shipment.

Shipping Restrictions:

Due to international regulations and restrictions, some products may not be available for shipping to certain countries. If you encounter any issues during the checkout process, please contact our customer support team, and we will assist you in finding a suitable solution.

Lost or Damaged Packages:

In the rare event that your package is lost or damaged during transit, please reach out to our customer support team immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive a replacement or refund.

Customs and Duties:

For international orders, please be aware that customs fees, import duties, and taxes may apply. These charges are the responsibility of the customer and are not included in the product or shipping costs. It is advisable to check with your local customs office for more information on potential fees.

Address Accuracy:

Please ensure that the shipping address provided during checkout is accurate and complete. We cannot be held responsible for delays or misdeliveries caused by incorrect address information. If you need to make any changes to your shipping address, please contact our customer support team as soon as possible.

Thank you for choosing Divine Glow Infusion for your skincare needs. We are committed to providing you with exceptional products and outstanding customer service. If you have any further questions or concerns regarding our shipping policy, please don't hesitate to contact us.